American Discount Cruises & Travel

About American Discount Cruises & Travel

Our company is led by the highly experienced, very accessible, Marcy Hamed. Marcy, a veteran of the cruise and travel industry, is the hands-on founder and President of American Discount Cruises & Travel, an award-winning travel agency that’s one of the world’s leaders in cruise deals and discounted all-inclusive resort packages. With her leadership and knowledge, we are able to offer a top of the line program for independent contractors of all backgrounds. Among the many benefits Marcy Hamed of being affiliated with American Discount Cruises & Travel is that Marcy, unlike executives of many other travel agencies, is available on a daily basis to our independent contractors. She’s is a great resource to have access to, whether you have a situation that requires a typically inaccessible executive at a cruise line, or if you’d like a first-hand experience of just about any destination in the world (because she’s been just about everywhere).

Joad Hamed, is our Vice President. He was named one of the 35 Rising Stars Under 30 by Travel Agent Magazine in 2011, and is certified as a Elite Cruise Counsellor by CLIA. A part of the ADC family since the company’s inception, he oversees daily operations with Marcy, and leads the web development and marketing aspects of our organization. Custom projects can be coordinated by Joad, including one-of-a-kind web sites for independent contractors, including the integration of online booking engines for your clients to use. The sky is the limit!

Management
We have a well-organized management system in our company, with tons of experience in the travel industry. This enables you to have a true expert on all issues right at your fingertips.

Besides having an in-house leadership role, our management is also an invaluable asset available to all of our independent contractors. Whatever the issue, you always have someone to go to.

Support Services
We’d be nowhere without our dedicated, helpful and always willing to go the extra mile support staff. These energetic members of our organization are who you (and your clients) can go to for any reservation needs/services. Whether you need help invoicing a client, have a customer service issue that’s driving you nuts, or if you just have a general question, our support services staff is a great resource available to everyone.

Among our support staff are specially trained members that are available for any support issues that specifically deal with group travel. Such staff members are experienced with group support, including amenity and inventory management.

Expert Training
We have a staff of professionals that have years of experience in the travel industry. By joining our team you will have the opportunity to take part in our “cruise school” program (for a nominal fee). If you do not live near our main office in New Jersey, we also offer “on the road” training, where we come to you! We can come to your home or office and train you for a few days, installing all necessary programs while there. This special service is available for a fee; please call us at 1-866-214-7447 for details. If you are a highly experienced agent that does not require training you will be able to join our team without such expenses necessary. However, even experienced agents can benefit from a few new ideas every once in a while.

Technology
Take advantage of the latest, state-of-the-art, technology in the cruise industry by joining our team. Besides gaining access to all of the major cruise line and travel vendor online booking engines, we also have our a special “agents only” section on this web site that gives you access to electronic commission requests, booking entries and much more. We even have the ability to set up your home computer with an invoicing and database program that allows you to keep electronic records of all of your clients reservations, and also gives you the ability to invoice your clients, run revenue reports and even mass-mail your clients for a variety of reasons (final payments, welcome back letters, and much more).

Marketing Made Easy
We have a wide range of marketing tools available to help you start and/or grow your business. From custom web sites and e-mail blasts to flyers and mailers, we can create anything that your heart desires, to your specifications. Once you’re part of our team you won’t have to worry about running around all on your own; we work together to make everyone do better.